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Process


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Process


Our proven track record of working with customers as a product development partner is demonstrated by total product life cycles averaging six to nine months from inception to deployment.

This includes identifying problems, designing solutions, developing prototype samples, obtaining approval by customer engineering and production departments, manufacturing production samples and trial containers ending with full a fully completed program

At CTI, we’ve established a high degree of agility in reacting to volatile and unpredictable market price and volume conditions.

We also boast an exceptional quality record with less than one tenth of one percent defect rates on ramped-up programs. 

 

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Strategy


Strategy


We  provide our clients with product engineering, strategic capital equipment, production and QC management.

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Employing hands-on management strategy for growing our China production capacity, we leverage existing businesses by forming joint-ventures. 

We also open up new markets for downstream value-added products. Through this aggregation model, we’ve successfully grown our production capacity by more than 300 percent in two years, all with a product destination defect/return rate of less than one tenth of one percent. 

As pioneers and innovators, CTI makes continuous technology investments that directly translate into product quality, timely delivery and lower cost structures. Connecting our customers and suppliers, every aspect of our order process is automated from capacity planning to final delivery while quality is digitally measured, monitored and tracked on the shop floor at each stage of production. Internally, CTI deploys state-of-the-art Enterprise Resource Planning (ERP) order tracking software, custom-developed to seamlessly interface with our Asian operations.

Our systems manage the entire life cycle of an order, including revision history, scheduling, traffic logistics, accounting and document storage. Customers can upload orders, view order status, real-time shipment tracking, electronic documents, price lists and analytics through our web portal.

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Quality Assurance


Quality Assurance


Key to our achieving our industry-leading on-time delivery record, we have developed proprietary capacity planning and order scheduling systems that employ industry best practices for balancing product flow with customer delivery requirements. 

Addressing the challenge of seasonal ordering cycles, weather-impacted raw material supplies and constantly changing transportation resources, CTI uses it’s historical order database combined with real-time inputs from the shop floor to quote the most accurate delivery dates possible.

Meticulously controlling quality at the source, our leading- edge Statistical Process Control (SPC) systems are used hourly by our inspectors to collect shop floor data at each production stage using mobile devices. We are alerted to any specification inconsistencies and maintain a database of over 50 in-process quality measures.

This data along with our inspection scheduling system is used to focus our frequent and regular upper-management audits where we record results of more than 25 inspection points on a tablet-based Internet application monitored by our U.S. senior management team. We then combine all collected data into a “Quality Control Dashboard” and scorecards we use to continuously provide feedback to suppliers.

At CTI, we fully leverage technology to provide a clear edge in trading partner communication, quality control and on-time delivery.

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Sustainability


Sustainability


CTI was a green company before the term was coined.  

Sustainability is development that meets the needs of the present generation without compromising the ability of future generations to meet their own needs. We have always been interested in sourcing our wood from a sustainable supply.

When your company depends on a natural resource, you’re always conscious of maintaining that resource for the long run.

CTI has its roots in the Pacific Northwest where traditionally people have a deep respect for nature, especially trees. In order to meet the demands of our customers in today’s economy we must think and act responsibly with our environment.

  Volunteers in 1940 planting trees on a Schafer Brothers Tree Farm. The first tree farm in the US.    


Volunteers in 1940 planting trees on a Schafer Brothers Tree Farm. The first tree farm in the US.