Susan Gould, Vice President of Information Technology

Susan joins CTI with over 25 years of experience in information technology leading project teams in the definition, development and implementation of business solutions across multiple industries. 

In this new CTI role, she will work with CTI customers, business partners and internal team members to develop solutions that will improve our business and maintain our position as an industry leader.

Primary expertise includes delivering solutions, leading change, business process development, managing risks, resolving conflicts, communicating to stakeholders and operations management.

Prior to CTI, Susan held senior management positions at multiple software companies including Maximus, RetailPro (Intuit), Portal Software (Oracle) and DST Innovis (Amdocs).

Susan holds a Bachelor’s degree in Business Administration from Golden Gate University and is a certified Project Management Professional (PMP) from the Project Management Institute (PMI).